Support

Need help with Auloy? We're here for you.

Contact us

Email us at [email protected] and we'll get back to you as soon as possible.

Common questions

How do I add an item to my portfolio?

Tap the + button on the Portfolio tab. Enter the item name, metal type, weight, purity, and purchase price.

Where is my data stored?

Portfolio data is stored on your device using iOS Data Protection. On iOS it can sync via your iCloud if enabled. We never store your portfolio on Auloy servers. Optional Send Feedback and Help improve Auloy never include holdings — see the privacy policy.

How do I restore my portfolio on a new device?

On iOS, sign in to the same iCloud account and your data will sync automatically. You can also export your portfolio as CSV or JSON from Settings and import it on another device.

What's the difference between Free and Pro?

Free includes full portfolio tracking with end-of-day spot prices. Pro adds live spot prices that update throughout the trading day. Pro is $1.99/month or $19.99/year.

How do I cancel my Pro subscription?

Subscriptions are managed through the App Store. Go to your device's subscription settings to cancel at any time.

Which metals does Auloy support?

Gold, silver, platinum, and palladium.

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